Extremely Disappointed!!!
Submitted by TJ1033 -
8/1/2020
Like anything else in this world, when it rains it pours. Right after Michigan went on Covid lock down our 20 year old fridge finally gave up on us. I thought about having it repaired but decided to upgrade to something new. After doing some research and getting a lot of recommendations we decided on Frigidaire. We liked the look, features, and size. We purchased it the first week of April and had it set up. We let it cool for 24 hours and then loaded it up with food and beverages. Right out of the gate something didn't seem right. The ice cream was really soft and the drinks didn't seem cold. Maybe the door wasn't closed all the way? Kids? It wasn't until about a month later we noticed there was a really bad odor from food that had gone bad. I bought a thermometer and put it in the fridge. When I checked it 24 hours later it was at a whopping 58 degrees. I turned the thermostat to max cold and waited another 24 hours. Still 58 degrees. Could not get a hold of anyone from Frigidaire. Registered my fridge on their website and went through voice mail hell before getting the number to the one service facility in Texas. I finally talked to someone who says my name isn't in the system and that I need to register my product. I told them that I did. They suggested that I call Frigidaire and set it up that way. I tried to contact Frigidaire again but after 2 hours on hold I gave up and called a repair facility. The wonderful people at Autumn Appliance came out and replaced the fan. Now it runs like a champ. This fridge was made in March 2020 and didn't last a month. After losing $200 in food, a wicked high electric bill, and having to jump through all kinds of hoops, I would not recommend this to anyone. I didn't even mention that when you have anything in the doors the shelf rails fly off. That includes the freezer and the fridge. Broke a bottle and spilled some milk with that little gem. Stay away from this one.
Originally posted on frigidaire.com
No, I do not recommend this product
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